Featured schools
A representative slice of the market
| School | Curriculum & context | Why it matters | Source |
|---|---|---|---|
| EAL Coordinator | British / IB schools — language acquisition for new arrivals | Owns identification, placement, and language progression for English-as-an-Additional-Language students. Buyer for assessment frameworks (Bell Foundation), language platforms (FlashAcademy, Learning Village), and reading scaffolds. | SchoolIntel role taxonomy + NALDIC + Bell FoundationVerified |
| EAL Lead / Head of EAL / Director of EAL | Common title aliases for the same role | Same job, different label. Larger schools tend to use 'Head of' or 'Director of'; smaller schools collapse it into 'EAL Coordinator' or 'EAL Lead'. Vendors that pattern-match on title alone miss half the buyers. | TES / TIE international job boards + SchoolIntel taxonomyVerified |
| ELL Coordinator | American / US-curriculum schools — multilingual learners | American-curriculum equivalent of the EAL Coordinator. Evaluates against WIDA standards. Buyer for i-Ready, Lexia English, Imagine Learning, Newsela, Ellevation. | SchoolIntel role taxonomy + WIDA + TESOLVerified |
| ESL Coordinator / EL Lead / MLL Coordinator | Synonym titles for ELL across US-curriculum schools | ESL is the legacy term, EL is the federal-program label, MLL (Multilingual Learner) is the modern preferred term. All three resolve to the ELL coordinator role for outreach purposes. | TESOL guidance + state-of-the-field updatesVerified |
| IB Coordinator (PYP / MYP / DP / CP) | IB World Schools — programme operations owner | Operational owner of an IB programme: authorization, evaluation, faculty PD, ManageBac/Toddle, IBIS exam logistics. Continuum schools run separate coordinators per programme — vendors that pitch one ignore three. | IBO — programme standards + practicesVerified |
| PYP Coordinator / MYP Coordinator / DP Coordinator / CP Coordinator | Programme-specific IB coordinator titles | Each programme has its own coordinator with distinct buying influence. PYP coordinators choose unit-of-inquiry tools, DP coordinators choose ManageBac/Toddle and CAS/EE platforms, MYP coordinators bridge both. | IBO programme guidesVerified |
| Head of Digital Learning | All curricula — technology and pedagogy lead | Owns the school's digital learning strategy, platform selection, AI policy, and teacher PD on technology. Buyer for LMS, AI tools, devices, and the SAMR/TPACK conversation. | SchoolIntel role taxonomy + school staff pagesVerified |
| Director of Digital Learning / Head of EdTech / Head of Learning Technology | Senior digital-learning title aliases | Same role at larger or group-level schools. Nord Anglia and Cognita run group-level Directors of Digital Learning above campus-level heads — two motions to navigate, not one. | Nord Anglia + Cognita group disclosuresVerified |
| Innovation Lead / Director of Innovation | Adjacent role often paired with digital learning | At innovation-forward schools (NLCS, Dwight, Hong Kong International) the digital learning role splits into a separate Innovation function. Vendors pitching AI or emerging-tech land here, not with IT. | School site reviews — innovation/digital-learning pagesVerified |
| Head of Inclusion / Deputy Head Academic (reporting line) | Common reporting line for EAL and ELL coordinators | EAL/ELL coordinators usually report into Head of Inclusion or Deputy Head Academic. The reporting role is the budget owner — vendors who only sell to the coordinator without the reporting line lose at procurement. | SchoolIntel role taxonomyVerified |
EAL Coordinator
British / IB schools — language acquisition for new arrivals
Owns identification, placement, and language progression for English-as-an-Additional-Language students. Buyer for assessment frameworks (Bell Foundation), language platforms (FlashAcademy, Learning Village), and reading scaffolds.
SchoolIntel role taxonomy + NALDIC + Bell Foundation
Verified
EAL Lead / Head of EAL / Director of EAL
Common title aliases for the same role
Same job, different label. Larger schools tend to use 'Head of' or 'Director of'; smaller schools collapse it into 'EAL Coordinator' or 'EAL Lead'. Vendors that pattern-match on title alone miss half the buyers.
TES / TIE international job boards + SchoolIntel taxonomy
Verified
ELL Coordinator
American / US-curriculum schools — multilingual learners
American-curriculum equivalent of the EAL Coordinator. Evaluates against WIDA standards. Buyer for i-Ready, Lexia English, Imagine Learning, Newsela, Ellevation.
SchoolIntel role taxonomy + WIDA + TESOL
Verified
ESL Coordinator / EL Lead / MLL Coordinator
Synonym titles for ELL across US-curriculum schools
ESL is the legacy term, EL is the federal-program label, MLL (Multilingual Learner) is the modern preferred term. All three resolve to the ELL coordinator role for outreach purposes.
TESOL guidance + state-of-the-field updates
Verified
IB Coordinator (PYP / MYP / DP / CP)
IB World Schools — programme operations owner
Operational owner of an IB programme: authorization, evaluation, faculty PD, ManageBac/Toddle, IBIS exam logistics. Continuum schools run separate coordinators per programme — vendors that pitch one ignore three.
IBO — programme standards + practices
Verified
PYP Coordinator / MYP Coordinator / DP Coordinator / CP Coordinator
Programme-specific IB coordinator titles
Each programme has its own coordinator with distinct buying influence. PYP coordinators choose unit-of-inquiry tools, DP coordinators choose ManageBac/Toddle and CAS/EE platforms, MYP coordinators bridge both.
IBO programme guides
Verified
Head of Digital Learning
All curricula — technology and pedagogy lead
Owns the school's digital learning strategy, platform selection, AI policy, and teacher PD on technology. Buyer for LMS, AI tools, devices, and the SAMR/TPACK conversation.
SchoolIntel role taxonomy + school staff pages
Verified
Director of Digital Learning / Head of EdTech / Head of Learning Technology
Senior digital-learning title aliases
Same role at larger or group-level schools. Nord Anglia and Cognita run group-level Directors of Digital Learning above campus-level heads — two motions to navigate, not one.
Nord Anglia + Cognita group disclosures
Verified
Innovation Lead / Director of Innovation
Adjacent role often paired with digital learning
At innovation-forward schools (NLCS, Dwight, Hong Kong International) the digital learning role splits into a separate Innovation function. Vendors pitching AI or emerging-tech land here, not with IT.
School site reviews — innovation/digital-learning pages
Verified
Head of Inclusion / Deputy Head Academic (reporting line)
Common reporting line for EAL and ELL coordinators
EAL/ELL coordinators usually report into Head of Inclusion or Deputy Head Academic. The reporting role is the budget owner — vendors who only sell to the coordinator without the reporting line lose at procurement.
SchoolIntel role taxonomy
Verified
Why role-mapping matters when you sell into international schools
International schools do not behave like a corporate org chart. A typical mid-large international school has a head of school, a deputy head, a head of inclusion, a head of digital learning, an IB coordinator (or three), an EAL or ELL lead, a head of admissions, and a business manager — and the buying committee for any given EdTech product is some subset of that list. Vendors who treat the head of school as the single decision-maker lose to vendors who route the right message to the right specialist coordinator.
The harder problem is that the same job title is not the same job. An 'EAL Coordinator' at a 200-student British primary in Doha owns a very different scope from a 'Head of EAL' at a 1,500-student GEMS through-school in Dubai. A 'DP Coordinator' at a single-programme IB school is the IB programme; at a continuum school running PYP/MYP/DP, the DP coordinator is one of three peers. The page you are on indexes the four specialist coordinator roles SchoolIntel tracks, the title aliases each one travels under, and how they fit into the buying committee. It links to the four full role guides — EAL, ELL, IB, Head of Digital Learning — and frames how to use them together.
Specialist roles tracked
4 coordinators
Source: SchoolIntel role taxonomy
Buying committee at one school
3–6 named roles
Source: SchoolIntel customer interviews
Peak hiring window
Jan–Apr each year
Source: TES, TIE, Search Associates
Buyer vs influencer — by role and product category
How the four specialist coordinator roles split between primary buyer and influencer across common EdTech product categories. A score of 100 means the role is the primary decision-maker; lower scores mean the role influences but does not own the budget.
85buying influence (0–100)
EAL Coordinator — language platforms
primary buyer
80buying influence (0–100)
ELL Coordinator — WIDA-aligned products
primary buyer
75buying influence (0–100)
IB Coordinator — assessment tools
buyer + influencer
90buying influence (0–100)
Head of Digital Learning — LMS / AI
primary buyer
30buying influence (0–100)
EAL/ELL — school-wide platforms
influencer only
20buying influence (0–100)
IB Coordinator — devices / hardware
influencer only
Three things that make international school role-mapping hard
Three structural reasons the work is harder than it looks:
- Title drift: the same job runs under 6–10 different titles depending on country, curriculum, and school size. 'EAL Coordinator', 'EAL Lead', 'Head of EAL', 'Director of EAL', 'EAL Department Head', 'EAL Programme Coordinator' — all the same role.
- Curriculum binding: EAL is a British / IB framing; ELL is the American framing; both refer to language acquisition for non-native English speakers. Vendors who message 'EAL' at a US-curriculum school sound off-key. See the ELL guide for the WIDA framework context.
- Programme split: IB continuum schools run separate coordinators per programme. A pitch built for a DP coordinator does not work for a PYP coordinator. The IB coordinator guide walks through PYP / MYP / DP / CP scope differences.
What the four specialist roles have in common
The four roles SchoolIntel indexes share three structural traits — they are why these roles deserve a dedicated taxonomy rather than a generic 'curriculum coordinator' bucket:
- Each owns a budget line: EAL/ELL platforms, IB assessment tools, and digital-learning subscriptions are usually separate budget lines from the core curriculum spend. The coordinator approves or rejects products inside that line.
- Each is the single point of accountability for an inspection-relevant outcome: EAL/ELL outcomes show up in school inspection reports; IB authorization and evaluation cycles report through the IB coordinator; digital-learning outcomes appear in BSO / KHDA / ADEK ratings. The role is on the hook for the result.
- Each has a defined hiring window: the four roles post on TES international, TIE Online appointments, and Search Associates between January and April. A new appointment is the strongest pre-procurement signal in international school sales.
The four specialist coordinator roles SchoolIntel tracks
Below is a one-paragraph summary of each role with a link to the full guide. Each guide covers responsibilities, title aliases, reporting line, hiring windows, the products the role evaluates, and how vendors should approach the conversation. Read the summary, then click into the guide that matches the buyer you are trying to reach.
EAL Coordinator — British / IB international schools
EAL stands for English as an Additional Language. The EAL Coordinator owns identification, placement, language progression, and intervention for students whose first language is not English — and at most international schools that's 60–80% of the student body. The role is established at the majority of mid-large international schools, usually reports into the Head of Inclusion or Deputy Head Academic, and travels under aliases like EAL Lead, Head of EAL, Director of EAL, and EAL Department Head.
Vendors that win this role lead with the Bell Foundation EAL Assessment Framework, NALDIC guidance, and language platforms tuned for the COBIS network — FlashAcademy EAL, Learning Village, Lexia English, and adaptive readers like Newsela. Generic 'ESL' marketing falls flat.
Read the full role guide → EAL Coordinator at international schools.
ELL Coordinator — American / US-curriculum schools
ELL stands for English Language Learners. The ELL Coordinator is the US-curriculum equivalent of the EAL Coordinator — same job, different framework. The role owns identification, placement, instruction, progress monitoring, and reclassification for multilingual students against the WIDA standards framework rather than the Bell Foundation. Title aliases include ESL Coordinator, EL Lead, MLL (Multilingual Learner) Coordinator, and Director of EL Services.
Vendors that win this role lead with i-Ready, Lexia English Language Development, Imagine Learning Language & Literacy, Newsela, Reading Plus, Achieve3000, and Ellevation Education — programmes built around WIDA Can Do descriptors. The pitch deck reads 'multilingual learners', not 'ESL'.
Read the full role guide → ELL Coordinator at international schools.
IB Coordinator — IB World Schools (PYP / MYP / DP / CP)
There are roughly 5,800 IB World Schools globally, running about 8,200 programmes between them — most schools run two or more. The IB Coordinator is the operational owner of a programme: authorization, the five-year evaluation cycle, faculty professional development, ManageBac or Toddle administration, and exam logistics through IBIS. Continuum schools run separate PYP, MYP, DP, and (increasingly) CP coordinators — each with distinct buying influence.
Vendors that misread this role pitch 'the IB coordinator' as one person. Reality: a continuum school running PYP/MYP/DP has three coordinators, each evaluating different tools. PYP coordinators choose unit-of-inquiry platforms, DP coordinators choose ManageBac/Toddle and CAS/EE tools, MYP coordinators bridge both. Programme-specific messaging wins; programme-agnostic messaging loses. The IBO programme standards and practices page is the canonical scope reference.
Read the full role guide → IB Coordinator at international schools.
Head of Digital Learning — all curricula
The Head of Digital Learning owns the school's digital strategy: LMS selection, AI policy and rollout, device strategy (1:1, BYOD, MDM), teacher professional development on technology, and the SAMR/TPACK pedagogical conversation. The role is the primary buyer for platforms, AI tools, and any product that touches teaching practice with technology — and an influencer (not a buyer) on hardware and IT infrastructure decisions, which usually sit with a separate Head of IT.
Title aliases at larger schools include Director of Digital Learning, Head of EdTech, Head of Learning Technology, and (at innovation-forward schools like NLCS, Dwight, and Hong Kong International) Director of Innovation. Group operators like Nord Anglia and Cognita run group-level Directors of Digital Learning above campus-level heads — two buying motions to navigate, not one.
Read the full role guide → Head of Digital Learning at international schools.
Buyer vs influencer — when each role is the decision-maker
Mapping a role into a school's staff list is half the work. The harder half is knowing whether the role is the primary buyer for your product or an influencer who can champion you but cannot sign the contract. Get this wrong and the SDR books a meeting with the wrong person, the AE qualifies the wrong opportunity, and the deal stalls in legal because the actual budget owner was never in the room.
The four specialist coordinators sit at very different points on the buyer–influencer spectrum depending on the product category. The chart above shows the pattern; the bullets below describe how it plays out in real conversations.
Specialist coordinator hiring windows — international schools
When the four specialist coordinator roles are most likely to be posted on TES, TIE Online, and Search Associates. Hiring is the strongest pre-procurement signal — a new coordinator usually starts a tools review in the first six months.
- Sep–Dec — early-warning12.5% months of peak hiring activity
- Jan–Feb — peak posting25.0% months of peak hiring activity
- Mar–Apr — late hiring25.0% months of peak hiring activity
- May–Jun — replacement hires25.0% months of peak hiring activity
- Jul–Aug — quiet0.0% months of peak hiring activityschools closed
- Sep — new appointment, tools review12.5% months of peak hiring activitybuying signal
When the EAL/ELL coordinator is the primary buyer
Language platforms, EAL/ELL assessment frameworks, decoding and phonics tools, and intervention software are bought by the coordinator with the Head of Inclusion's sign-off. The pitch lands at the coordinator. Procurement is short — usually one trial, one PD session, one rollout.
- Yes-buyer: Bell Foundation framework adoption, FlashAcademy EAL, Learning Village, Lexia English, Imagine Learning Language & Literacy, Newsela, Achieve3000, Ellevation Education.
- Co-buyer: school-wide reading platforms (where the literacy lead and the EAL/ELL lead share the budget).
- Influencer-only: LMS migrations, MIS replacements, AI policy — these sit with the Head of Digital Learning, not EAL/ELL.
When the IB coordinator is the primary buyer
Programme-specific tools — ManageBac, Toddle, CAS/EE platforms, Extended Essay tooling, IB-aligned assessment products — are bought by the IB coordinator with Head of School sign-off for larger contracts. Continuum schools split this across PYP / MYP / DP / CP coordinators.
- Yes-buyer: ManageBac, Toddle, IB-aligned assessment, programme-specific PD tools.
- Co-buyer: school-wide assessment systems (shared with the assessment lead and head of curriculum).
- Influencer-only: hardware, devices, and infrastructure. These sit with IT or the Head of Digital Learning.
When the Head of Digital Learning is the primary buyer
Platforms (LMS, classroom-tools), AI products, teacher PD on technology, and any product that touches pedagogy plus technology are bought by the Head of Digital Learning with Head of School sign-off. At group operators (Nord Anglia, Cognita, GEMS) the group-level Director of Digital Learning often pre-selects the platform list, and the campus-level head decides which products to run inside that approved list.
- Yes-buyer: LMS, classroom AI, teacher PD platforms, lesson-planning tools, formative assessment software.
- Co-buyer: MIS migrations (shared with the business manager), STEAM/innovation budgets (shared with the head of innovation).
- Influencer-only: subject-specific tools chosen by department heads — the digital learning lead opines but does not sign.
How to time outreach by role — hiring, evaluation, and academic-year cycles
Each of the four specialist roles has a calendar. Outreach that lands inside the right window converts at multiples of cold outreach sent at random points in the year. Three calendars matter — the hiring calendar, the curriculum calendar, and the inspection calendar.
The hiring calendar is the strongest signal across all four roles. International school hiring is heavily seasonal: most appointments are made between January and April for an August or September start. A new EAL Lead, ELL Coordinator, IB Coordinator, or Head of Digital Learning will run a tools review in their first six months. Vendors who reach the new appointment in months one to three of their tenure win disproportionate deals.
The hiring calendar — when each role posts
All four roles cluster on three boards: TES international, TIE Online appointments, and Search Associates. Hiring volume by role:
- EAL / ELL Coordinator: steady year-round demand; January–March peaks for next-academic-year hires; replacement hires across May–June.
- IB Coordinator: longer cycles; postings cluster from October through February for the following August. Authorization and evaluation cycles drive replacement hiring.
- Head of Digital Learning: most seasonal of the four. Posted between November and March; appointments announced March–May; tools review starts in September.
The curriculum calendar — when each role evaluates new tools
Even without a new appointment, the four roles run an annual review cadence. Knowing the cadence is half of timing outreach correctly:
- EAL / ELL: baseline assessment runs September–October each year. Tools review tends to follow once gaps are visible. October–December is a good outreach window.
- IB Coordinator: the five-year evaluation cycle creates a defined window roughly 18 months before the visit. Schools entering year 4 of the cycle are the highest-intent buyers for assessment, ManageBac/Toddle, and PD tooling.
- Head of Digital Learning: annual platform-review cadence in spring, AI policy reviews now running on a 12-month cycle for most schools, and a teacher-PD cycle every August before the academic year starts.
The inspection calendar — KHDA, ADEK, BSO
In the UAE, KHDA's DSIB inspection cycle runs annually and rates schools Outstanding / Very Good / Good / Acceptable / Weak / Very Weak. A rating drop is a procurement event for whichever role the inspection report flagged. ADEK in Abu Dhabi runs a similar cycle. BSO inspections run on a longer cadence but follow the same logic: a 'requires improvement' on a category — language, digital learning, IB programme — sends the responsible coordinator into the market.
Build it yourself or use SchoolIntel
Everything on this page is technically buildable from public sources. School staff pages, hiring boards, IB programme registers, BSO and COBIS member lists, and group websites all publish enough to assemble a defensible role map. The honest question is whether your team should spend the time. The integration, normalisation, and freshness work is more expensive than the data itself, and the buying window for any given role does not move to accommodate slow research.
Two paths:
Build it yourself
Realistic effort to assemble a defensible role map for a single international school market — say the UAE — before any outreach begins:
- Source inventory: 3–5 days to map staff pages, TES international, TIE Online, IBO programme finder, COBIS member search, and BSO accredited schools — and decide which to scrape vs API.
- Title normalisation: 1–2 weeks to dedupe role aliases. 'EAL Lead', 'Head of EAL', 'EAL Coordinator', 'EAL Department Head', 'Director of EAL' all map to one role; the work is reading 200+ staff lists and inferring the canonical title.
- Reporting-line inference: ongoing — hand-built from staff pages and org-chart fragments. The role isn't useful without knowing the budget owner above it.
- Hiring monitoring: weekly checks against TES, TIE, Search Associates. The signal value collapses if you find out about a new Head of Digital Learning six months in.
- Honest timeline: one analyst for ~4–6 weeks to build per market, then ~0.25 FTE forever to maintain. The map breaks the day that analyst leaves.
Use SchoolIntel
What you get without building any of the above:
- Role-mapped account lists: filter by role, curriculum, country, group, and recent hiring activity — get a cited list of EAL leads, IB coordinators, or Heads of Digital Learning across your target market in one session.
- Title-alias resolution built in: EAL Lead, Head of EAL, Director of EAL, EAL Coordinator, EAL Programme Coordinator — all resolve to one canonical role with the source URL preserved.
- Hiring signal layer: TES + TIE + Search Associates monitored continuously. New appointments surface in the queue within days, not months.
- Reporting line surfaced where it exists: Head of Inclusion above the EAL/ELL coordinator, Deputy Head Academic above the IB coordinator, Head of School above the Head of Digital Learning — so the sequence reaches the budget owner, not just the champion.
- Cited reasons per role: every role on the list carries the source URL, last-verified date, and any signal stamp (new hire, rating drop, IB authorization in flight). Your team never has to ask 'where did this come from?'.
- Cross-market role coverage: the same role taxonomy spans UAE, Dubai, Abu Dhabi, Qatar, and beyond — so a campaign built once runs everywhere.
Frequently asked questions
Questions this page answers
Why does SchoolIntel track only four specialist coordinator roles?
These four roles cover the dominant buying centres for almost all international school EdTech categories: language acquisition (EAL/ELL), IB programme operations (IB coordinator), and digital strategy (Head of Digital Learning). Other roles — head of school, deputy head academic, head of admissions, business manager — are tracked as part of the buying committee, but the four specialist coordinators are the canonical product buyers. Adding more roles dilutes the taxonomy without adding sales-cycle accuracy. See the dedicated guides for EAL, ELL, IB, and Head of Digital Learning for the role-by-role detail.
What's the difference between EAL and ELL?
EAL (English as an Additional Language) is the framing used at British, IB, and Commonwealth-curriculum international schools — anchored to the Bell Foundation EAL Assessment Framework and NALDIC guidance. ELL (English Language Learners) is the framing used at American / US-curriculum schools — anchored to the WIDA standards framework. Same underlying job: identify, place, instruct, and progress-monitor multilingual learners. The EAL guide and ELL guide cover the framework details for each.
Do all IB World Schools have an IB coordinator?
Every IB World School must designate an IB coordinator per programme it runs — this is a requirement of the IBO programme standards and practices. Single-programme schools (DP-only, for example) have one coordinator. Continuum schools running PYP, MYP, and DP have three — sometimes four if they also run CP. There are roughly 5,800 IB World Schools globally, running about 8,200 programmes between them, which means more coordinators than schools. Treating 'the IB coordinator' as one person is the most common pitch error vendors make. See the IB coordinator guide for the programme split.
What title should I search for to find the digital learning lead?
The canonical title is 'Head of Digital Learning', but the role travels under at least eight aliases depending on school size and culture: Director of Digital Learning, Head of EdTech, Head of Learning Technology, Director of Learning Innovation, Director of Innovation, Director of Educational Technology, Head of Online Learning, and (at smaller schools) Digital Learning Coach. Some schools split it into a Director of Innovation and a Head of EdTech. Group operators run group-level Directors of Digital Learning above campus heads. The Head of Digital Learning guide walks through the alias map and how to reach each variant.
When is the best time of year to reach a new coordinator?
Reach a new appointment between months one and three of their tenure — after they've finished onboarding but before they've finished their first internal review. Most international school appointments are made between January and April for an August or September start, so the highest-leverage outreach window is October through December of that academic year, when the new coordinator is running their tools review. Hiring boards to monitor: TES international, TIE Online appointments, and Search Associates.
How does the buying committee actually work at an international school?
For a typical mid-large international school product purchase, the committee is some subset of: head of school (final sign-off above a threshold), deputy head academic or head of inclusion (budget-line owner), the specialist coordinator (champion and product evaluator), the head of finance or business manager (procurement), and IT (security and integration review). At group-operated schools (GEMS, Taaleem, Nord Anglia, Cognita, Aldar) the group-level director can pre-empt or override campus-level decisions for platform-class products. The school intelligence for EdTech agencies hub walks through the committee shape and how agencies route messaging across it.
Are these roles the same in markets like the UAE, Qatar, and Asia?
The role taxonomy is consistent across markets — EAL, ELL, IB, and Head of Digital Learning all show up regardless of geography. What changes is the regulator overlay. In Dubai, KHDA and DSIB inspection ratings are the dominant external pressure on the digital-learning role. In Abu Dhabi, ADEK runs the equivalent. In Qatar, the Ministry of Education and Higher Education sets the policy frame. Across British international schools globally, BSO and COBIS provide the inspection and member network. The UAE international schools market map, Dubai international schools map, and Qatar international schools map cover the regional regulator context.
Does SchoolIntel publish personal contact details on this page?
No. Public pages explain methodology, role taxonomy, and outreach timing. Names, emails, and phone numbers live inside the authenticated SchoolIntel product, governed by SchoolIntel's privacy controls and access/removal request process. Customers use the authenticated product to enrich their own CRM under their own data-processing agreement.
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